Whitepaper

Build a 24/7 SOC the Easy Way: Why AI SOC Analysts Are Key to the Modern In-House SOC

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Guide to building a round-the-clock SOC with AI analysts

AI automation isn't just an option—it's essential for running an effective, scalable in-house SOC.

Enterprise security teams face the challenge of building and staffing internal SOCs capable of delivering 24/7 security coverage, rapid incident response, and high-quality investigations—all without overstretching budgets or analyst workloads. This whitepaper explains how AI SOC analysts enhance enterprise SOC operations by automating Tier 1 alert triage, improving analyst productivity, and making sure critical alerts don’t slip by.

Download this whitepaper to learn:

How AI-driven automation streamlines Tier 1 alert triage and investigations, significantly reducing alert fatigue for analysts.

Strategies to scale your internal SOC without expanding headcount or relying heavily on outsourcing.

How AI SOC analysts enhance operational metrics such as MTTC (Mean Time to Conclusion), false positive rates, and analyst productivity.

The benefits of maintaining full control over your SOC while leveraging advanced AI to handle repetitive tasks efficiently.

Equip your enterprise to run a smarter, scalable, and more responsive in-house 24/7 SOC. Discover the operational and strategic benefits of integrating AI SOC analysts into your security team.

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What our customers say

“The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."

Garrett Silver

‍CEO, Critical Insight

A man with a beard and a blue shirt smiling at the camera.

"Too many legitimate alerts are never touched, while false positives consume valuable human time. With AI, not only can analysis occur more quickly and consistently, but all the enrichment and investigation avenues can be explored. Every time. That's a game-changer."

Jerry Perullo

‍former CISO, Intercontinental Exchange (parent of NYSE)

"Dropzone AI can fundamentally change the asymmetry in cyber defense. By using AI to handle routine tasks, it lets security teams focus on their top priorities."

Caleb Sima

‍former CSO, Robinhood

The volume and velocity of alerts that SOC teams must triage is ever accelerating. The cognitive automation enabled by LLMs brings a step function in automation to thoroughly investigate all alerts in a way that traditional playbook automation cannot.

Oliver Friedrichs

‍Founder and CEO, Pangea Security and Phantom Cyber

What our customers say

“The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."

Garrett Silver

‍CEO, Critical Insight

The volume and velocity of alerts that SOC teams must triage is ever accelerating. The cognitive automation enabled by LLMs brings a step function in automation to thoroughly investigate all alerts in a way that traditional playbook automation cannot.

Oliver Friedrichs

‍Founder and CEO, Pangea Security and Phantom Cyber

"Dropzone AI can fundamentally change the asymmetry in cyber defense. By using AI to handle routine tasks, it lets security teams focus on their top priorities."

Caleb Sima

‍former CSO, Robinhood

"Too many legitimate alerts are never touched, while false positives consume valuable human time. With AI, not only can analysis occur more quickly and consistently, but all the enrichment and investigation avenues can be explored. Every time. That's a game-changer."

Jerry Perullo

‍former CISO, Intercontinental Exchange (parent of NYSE)

What our customers say

“The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."

Garrett Silver

‍CEO, Critical Insight

"Too many legitimate alerts are never touched, while false positives consume valuable human time. With AI, not only can analysis occur more quickly and consistently, but all the enrichment and investigation avenues can be explored. Every time. That's a game-changer."

Jerry Perullo

‍former CISO, Intercontinental Exchange (parent of NYSE)

"Dropzone AI can fundamentally change the asymmetry in cyber defense. By using AI to handle routine tasks, it lets security teams focus on their top priorities."

Caleb Sima

‍former CSO, Robinhood

The volume and velocity of alerts that SOC teams must triage is ever accelerating. The cognitive automation enabled by LLMs brings a step function in automation to thoroughly investigate all alerts in a way that traditional playbook automation cannot.

Oliver Friedrichs

‍Founder and CEO, Pangea Security and Phantom Cyber

What our customers say

“The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."

Garrett Silver

‍CEO, Critical Insight

"Dropzone AI can fundamentally change the asymmetry in cyber defense. By using AI to handle routine tasks, it lets security teams focus on their top priorities."

Caleb Sima

‍former CSO, Robinhood

The volume and velocity of alerts that SOC teams must triage is ever accelerating. The cognitive automation enabled by LLMs brings a step function in automation to thoroughly investigate all alerts in a way that traditional playbook automation cannot.

Oliver Friedrichs

‍Founder and CEO, Pangea Security and Phantom Cyber

"Too many legitimate alerts are never touched, while false positives consume valuable human time. With AI, not only can analysis occur more quickly and consistently, but all the enrichment and investigation avenues can be explored. Every time. That's a game-changer."

Jerry Perullo

‍former CISO, Intercontinental Exchange (parent of NYSE)

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