Scale Your MSSP and

  • Boost Margins with an AI-Augmented SOC Team

Dropzone’s AI SOC analyst replicates investigation techniques of elite analysts. It autonomously generates detailed reports for every ticket.

MSSP Solution Brief
Self-Guided Demo
A blue and purple logo with a green circle around it.

"Matching alert growth with linear headcount simply isn’t viable ... Dropzone allowed us to scale our analysts’ impact without replacing the people who make our SOC effective."

Dave Howard

Senior Director of Cybersecurity Operations, ECS

"Dropzone AI further advances CBTS's security capabilities by automating critical SOC tasks and streamlining complex investigations with deep insights and knowledge. This empowers our global team of security professionals to improve our client's security posture and resiliency against malicious actors."

Chris DeBrunner

Vice President, Security Operations, CBTS

A man with a beard and a blue shirt smiling at the camera.

“The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."

Garrett Silver

CEO, Critical Insights

Chosen by Forward-Thinking MSSPs

Critical MSSP Challenges
Alert Overload. Talent Gaps. Margin Erosion.

  • Profit margins
  • Staffing challenges
  • Client dissatisfaction

How AI SOC Analysts

Transform MSSP Operations

Autonomysly Investigate 100% of Alerts Across Your Entire MSSP Portfolio.

Delight your customers

No more alert escalations with little context. Deliver detailed investigation reports that your customers will love. Ensure consistently high-quality investigations and reports, no matter what.

Grow profit margins

Increase your level of automation dramatically, including 24/7 alert triage and investigation. Dropzone AI helps you to deliver fast and consistent investigations without having to hire more analysts.

Expand your MDR coverage

Create new client opportunities by supporting tools that your prospective new clients are using. Dropzone AI expertly investigates alerts from a wide range of SIEM, EDR, identity, cloud, and other technologies. 

Calculate Your MSSP's Annual Savings

With The Dropzone AI ROI Calculator

Calculate Your ROI

Enter the number of investigations you want to automate with Dropzone AI.

Request Pricing
Your Annual ROI:
At Least
$84K
Additional Capacity Created
23%
Equivalent Additional  Headcount
$36K
Included TI Subscriptions
18,000
Reduced Risk
23%
Probability of a Breach in One Year (in %)
Cost of a Breach (in USD)
Damage Mitigation with Improved Response
80%

Connect with Dropzone AI for a customized analysis of all your alerts across the entire security stack

Business Benefits

A tier-1 SOC analyst always in the zone.

Dropzone’s patented LLM system is pre-trained on expert investigative techniques for common alert types using commercial security tools. It tirelessly reasons through thousands of alerts a day and provides detailed reports.

Connects to security platforms and sources

Dropzone integrates with your security & data tools — SIEM, EDR, Firewall, CSP, etc. — and automatically gathers data from them.

Splunk
Microsoft Sentinel
Exabeam
IBM QRadar
Rapid7
Elasticsearch
Google Security Operations
Sumo Logic
Crowdstrike NG-SIEM
Palo Alto Cortex XSIAM
Datadog
Panther
Stellar Cyber
Cribl
Azure Data Explorer
Sekoia
CrowdStrike
Microsoft Defender
Osquery
Palo Alto Cortex XDR
SentinelOne
AWS
Azure Cloud
Google Cloud
Wiz Cloud
Microsoft Purview DLP
Proofpoint DLP
Mimecast
Gmail
Microsoft Exchange
Splunk
Microsoft Sentinel
Exabeam
IBM QRadar
Rapid7
Elasticsearch
Google Security Operations
Sumo Logic
Crowdstrike NG-SIEM
Palo Alto Cortex XSIAM
Datadog
Panther
Stellar Cyber
Cribl
Azure Data Explorer
Sekoia
CrowdStrike
Microsoft Defender
Osquery
Palo Alto Cortex XDR
SentinelOne
AWS
Azure Cloud
Google Cloud
Wiz Cloud
Microsoft Purview DLP
Proofpoint DLP
Mimecast
Gmail
Microsoft Exchange
A screenshot of a computer screen with a list of system integrations.

Your analysts go deeper with Dropzone’s chatbot

Dropzone’s already gathered and analyzed the full context of an alert. With Dropzone's chatbot, your analysts further investigate specific alerts and questions.

AI SOC Analyst: Autonomous

Threat Investigation at Scale

Dropzone’s patented AI agent is pre-trained on expert investigative techniques for common alert types using commercial security tools. It tirelessly reasons through thousands of alerts a day and provides detailed reports.

Seamless Integration with Your Security Stack

Dropzone integrates with your security & data tools — SIEM, EDR, Firewall, CSP, etc. — and automatically gathers data from them.

Splunk
Microsoft Sentinel
Exabeam
IBM QRadar
Rapid7
Elasticsearch
Google Security Operations
Sumo Logic
Crowdstrike NG-SIEM
Palo Alto Cortex XSIAM
Datadog
Panther
Stellar Cyber
Cribl
Azure Data Explorer
Sekoia
CrowdStrike
Microsoft Defender
Osquery
Palo Alto Cortex XDR
SentinelOne
AWS
Azure Cloud
Google Cloud
Wiz Cloud
Microsoft Purview DLP
Proofpoint DLP
Mimecast
Gmail
Microsoft Exchange
Splunk
Microsoft Sentinel
Exabeam
IBM QRadar
Rapid7
Elasticsearch
Google Security Operations
Sumo Logic
Crowdstrike NG-SIEM
Palo Alto Cortex XSIAM
Datadog
Panther
Stellar Cyber
Cribl
Azure Data Explorer
Sekoia
CrowdStrike
Microsoft Defender
Osquery
Palo Alto Cortex XDR
SentinelOne
AWS
Azure Cloud
Google Cloud
Wiz Cloud
Microsoft Purview DLP
Proofpoint DLP
Mimecast
Gmail
Microsoft Exchange

Your analysts go deeper with Dropzone’s chatbot

Dropzone’s already gathered and analyzed the full context of an alert. With Dropzone's chatbot, your analysts further investigate specific alerts and questions.

A screenshot of a computer screen with a list of system integrations.
A black and white image of a database with a green background.

Scale MDR Services

Without Adding Headcount

Handle 4x more alerts per hour

Dropzone collects all relevant data then investigates, so your analysts never start from scratch.
Glowing hexagon with the text '4x' surrounded by neon blue and green lines on a dark background.

Ensure high quality even as you scale

Keep clients happy with detailed investigation reports that provide the context they need.
Dark-themed interface with a hexagonal logo on the left and two dialog boxes on the right containing list items, some checked.

Free up resources for new offerings

Expand your services by reallocating talent from operational toil to new business opportunities.
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Reach positive ROI in week 1

Immediate operationalization and automation without coding or playbooks.
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Self-Guided Demo

Test drive our hands-on interactive environment. Experience our AI SOC analyst autonomously investigate security alerts in real-time, just as it would in your SOC.
Self-Guided Demo
A screenshot of a dashboard with a purple background and the words "Dropzone AI" in the top left corner.
Security & Privacy

Built for Trust

Security

We use a single-tenant architecture and are SOC 2 Type 2 certified.

Transparency

We provide evidence for every investigation and chat response.

Privacy

We only use your private data for your investigations. Not to train our models.
Learn More
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Frequently Asked Questions

Our answers to frequent questions:
How do MSSPs use Dropzone AI to scale their security services?

 Dropzone AI automates alert investigation across your entire client portfolio. AI agents investigate every alert autonomously, delivering detailed reports that your analysts review and act on. MSSPs scale the number of clients they serve without proportionally scaling headcount.

Does Dropzone AI support multi-tenancy for MSSPs?

Yes. Dropzone AI supports three multi-tenant deployment models: dedicated tenancy with a centralized control plane, multi-tenant SIEM integration, and multi-tenant Dropzone instances. All models maintain strict data separation between client environments.

How does Dropzone AI remember context for each client?

Dropzone AI maintains per-client context memory. You can coach AI agents with details about each client's environment, policies, and priorities using natural language. Escalated alerts always include the relevant client context.

Can Dropzone AI help MSSPs reduce operational costs?

Yes. By automating the investigation work that consumes most analyst time, Dropzone AI increases the number of alerts each analyst can handle. MSSPs report improved margins because investigation throughput scales with software, not headcount.

What security certifications does Dropzone AI hold?

Dropzone AI is SOC 2 Type 2 certified and uses single-tenant architecture for data isolation. Dropzone works with the largest IT services provider to the U.S. Department of Defense and serves organizations with strict compliance requirements.

How does Dropzone AI help MSSPs with threat hunting?

Traditional threat hunts require 20-40 hours of experienced analyst time, which makes them an expensive service to offer. Dropzone AI automates hypothesis-based hunts with federated searches across the client’s security stack, and delivers robust reports including vulnerabilities, misconfigurations, and visibility gaps.

Read More from Our Blog

AI vs. SOAR: Scaling MSSP Alert Investigations with Automation

Tyson Supasatit
February 19, 2025

The Business Case for AI Automation in MSSPs: Efficiency and Quality of Service, Why Not Both?

Tyson Supasatit
February 12, 2025